Institutions only
Black Cloud works with contracted institutions. We do not accept individual complaints or reports, or recover personal accounts or funds. The contact form is for institution representatives seeking a partnership.
BCPrivacy and service scope
Clear collaboration.
Information within its scope.
Our service scope and how we use institutional partnership request data.
Partnership request data
The form collects the institution, representative, sector and work email, plus a phone number and service description if provided. We use these details to review and discuss the partnership request and store it with its submission time and reference number.
Information we never request
We do not request passwords, PINs, verification codes, card details, banking information or private customer data. Please do not include such information in the form.
Access and sharing
Partnership request data is intended for the team reviewing it. Case evidence, reports, access permissions and data retention are defined in the service agreement with the institution.
Monitoring and removal follow-up
We monitor, document, report and follow up through approved channels. Platforms and hosting providers make removal and closure decisions. Demonstrations and sample figures on this website are not actual results.